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Resmed Online Store Help

Place an order

You can order Resmed equipment and accessories for your company or customers.

  1. Select the Place Order tab.

  2. In the Select a Ship To for Ordering dialog:

    1. From the Ship To list, select the location to ship the order to.

    2. (Optional) Select the Set this as your default ship to address for ordering check box to save this location as your default shipping address for orders.

      You can save a default location if you place orders for a single location only. If you place orders for more than one location, you don't need to save a default location.

    3. Click Confirm.

  3. Review the confirmation message and click OK.

    Your selected Ship To location displays in the Cart Details section at the top of the page.

  4. From the Order Type list, select Standard.

    For United States and Canada only, approved sleep lab customers can choose either Standard or RSVP.

  5. To add products to your cart, do one of the following:

    1. From the Products list on the left side of the page, browse to and select a product you want to order.

      • Review the product details, such as technical specs and related items. You can also download any marketing materials for the product and see items related to the product.

      • Select any available options (for example, size).

      • Click Add to Cart.

    2. From the Quick Entry section:

      Use this option if you know the item number for the product you want to order.

      1. In the table, in the first column, enter the item number and in the second column, enter how many you want to order.

      2. Click Add to Cart.

    3. To save the items in your cart to process later:

      1. Click Save Cart.

      2. In the Cart Name field, type a name for the saved cart.

      3. Click Save Cart.

      4. Click Saved Cart to access your saved carts.

        1. Click Add to Cart to process the cart.

        2. Click the delete icon to delete the cart.

    4. To add items to the cart from a CSV file (auto-populate):

      1. At the bottom of the page, click Import Order.

      2. Click Choose file.

      3. The items in the CSV file are added to the cart.

  6. To view your cart, click View next to Added to cart or at the top of the page, click Back To Home.

  7. To check out, from the Cart Details section, do one of the following (depending on your region):

    • Click Checkout.

    • Click Recalculate Pricing to Checkout. If applicable, you’ll receive a message for any price updates or shipping discounts. If an item qualifies for a quantity discount, the details appear under the applicable item description. From the dialog, do one of the following:

      • Click Update Cart to increase the quantity for an item.

        • When finished, click Recalculate Pricing to Checkout again.

        • Click Checkout.

      • Click Checkout to proceed without updating the quantity. You cannot change the quantity later if you choose to check out at this time.

  8. In the Checkout section, complete the following:

    1. (Required) In the Payment Information section:

      1. In the PO Number field, type the Purchase Order (PO) number.

      2. From the Bill To list, select the address.

    2. In the Shipping Information section:

      1. (Required) From the Ship To list, select the address to ship the order to.

      2. (Required) From the Shipping Method list, select the shipping method.

      3. (Optional) In the Attention to field, type the name of the person you want to notify for the order.

    3. Promotions: If applicable, add a promotional code, then click Apply.

  9. If you need to make any changes to your order before you submit it, complete the following:

    1. Click Change Order.

    2. From the Cart Details section, make any required changes or click Delete to remove an item.

  10. Click Submit Order.

    You'll receive an email with your order number, the order acknowledgement and confirmation PDF . You can track the order from the Order History tab.